Patient Feedback

Feedback Covid Service Update

Patient Feedback

Feedback

You can contact us with your feedback, comments, suggestions and questions via our reception email address in the first instance. Our management team will get back to you as soon as possible. Please note you cannot use email to make a self-referral or book clinic appointments, please phone our reception team instead on 03453379900.

Send all emails to: gram.gshenquiries@nhs.scot

Alternatively, you can provide feedback via the Care Opinion Website www.careopinion.org.uk

We would urge you to contact us in the first instance to help but if you wish to make a formal complaint please contact the NHS Grampian Feedback Service:

Phone: 0345 337 6338

Email: gram.nhsgrampianfeedback@nhs.scot

For more information on the formal Feedback process, please see our factsheet: NHS Scotland Public Facing Model Complaints Handling Procedure.pdf